The e-mail packages E-Mail Postfach and E-Mail Business run on a separate e-mail platform, independent of any web hosting plan. Your login details are in the welcome e-mail.
1. Log in to webmail
- Open https://mail.hoston.ch/webmail.
- Log in with your full e-mail address and the password from the welcome e-mail.
2. Change your password
- Open the settings in webmail (gear or settings icon).
- Go to the password section, enter your current and new password and save.
- Then update the password on all your devices.
3. Connect your domain (DNS)
For e-mail to your domain to reach the platform, the DNS records must be correct:
- If your domain uses the nameservers ns1.hoston.ch and ns2.hoston.ch, the required records are normally set automatically.
- If your domain's DNS is managed elsewhere, add the MX, SPF and DKIM records there exactly as shown in the welcome e-mail.
DNS changes can take a few hours to take effect everywhere.
4. Set up your devices
- Incoming (IMAP): mail.hoston.ch, port 993, SSL/TLS
- Outgoing (SMTP): mail.hoston.ch, port 465 SSL/TLS or 587 STARTTLS, with authentication
- Username: full e-mail address
Note: If you have questions about the DNS records, open a ticket in the Client Area (Support > Open Ticket) or write to support@hoston.ch.
